At ArtofColors, we value trust above all else. That's why we provide buyers with a 25-year guarantee of authenticity on all items put up for auction with us. Every item available to bid for on ArtofColors or on sale in our gallery has been thoroughly checked, valued and verified as genuine by our experts.
Shipping and delivery
To provide our buyers with the best possible service, our experienced logistics team selects the most suitable shipping option for each individual item. Whether your purchase is a delicate dinner service or a heavy antique cupboard, we'll make sure it gets to you smoothly, safely and in perfect condition.
How do I pay for items purchased on ArtofColors?
Shopping on ArtofColors is confidential and secure. We offer you the option of paying by Online Bank Transfer, Pay by Cheque or Pay Cash on delivery (*Applicable only for Kolkata Orders). Your personal details will be encrypted and handled securely.
Smooth returns and cancellation
You have a right to revoke within 3 days.
Security, confidentiality and discretion are important for us!
We handle all details required for purchase and delivery with the greatest care. We will only ever disclose your details, when required, to trusted partners such as certified shipping companies or licensed payment service providers.
Every item on ArtofColors is checked by experts
Our ArtofColors experts are responsible for appraising the quality and authenticity of all items. That's how we guarantee our buyers that all items listed on Auctionata are genuine.
Making a counter offer
Counter offers are binding. This means you commit to buying the item if the seller accepts your offer within 5 days. You should only ever enter a counter offer on an item if you’re serious about purchasing it. Of course, you’re always protected with our 25-year authenticity guarantee and right of withdrawal (according to the Distance Sales Act) when you purchase an item by counter offer. After you enter a counter offer, you will receive an update on the status of negotiation with the seller within 24 hours.
Any questions, suggestions, praise or criticism? Please write to us by email or post. You can also call us directly.
+91.8961311235 / 8478885555
You can contact us any time from Monday to Friday from 10:00am - 7:30pm IST.